Store Information

Hours of Operation and Contact Info

RELAX Wines Giftshop customer service hours are 9:00 AM to 5:00 PM EST. If you have any questions about the site that are not addressed below, give us a call at (866) 869-6389 or contact us via the form at the bottom of this page. You may also send a letter to:

Proprietary Marks

Logos displayed on this site are owned and copyrighted by Schmitt Söhne, Inc. and will be protected in accordance with those rights.

Shipping Charges

Shipping and handling charges are based on the total weight of your items, the shipping option chosen, and the destination of your order. You will be able to view this calculated charge before submitting your order.

Delivery

You may expect delivery, via UPS or USPS Ground service within 6-9 business days of the date that you placed your order (West Coast orders and those to Alaska and Hawaii may take slightly longer.)

Overseas Orders

Orders outside the U.S. must be placed by calling our customer service department at +1 (866) 869-6389 during office hours.

Returns & Exchanges

Please call (866) 869-6389 or send us an email using the form below to receive a return authorization.

Contact Form:

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